What is the fifth step in the TWSICM process?

• A. Medical
• B. Security
• C. Communication
• D. Threat ID

Answer: (C)

The fifth step is Communication. After you’ve identified the threat and taken initial safety actions, the crucial next move is to get accurate, timely information to the right people so they can coordinate the response. Clear communication with dispatch, supervisors, and responding units ensures everyone understands the current situation, locations, numbers involved, and what resources are needed. This shared situational picture lets leaders make informed decisions, triggers the appropriate support (like medical teams or additional security), and prevents duplicating efforts or overlooking critical updates. In short, effective communication ties the response together and enables the rest of the actions to be properly scaled and executed.